At CUBE COMP , we take pride in providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer refunds for items that are damaged or out of stock following purchase.
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Damaged Items:
If you receive a damaged item, please contact us within 4 days of receiving your order. To be eligible for a refund, the item must be unused and in the same condition that you received it. We will also require proof of purchase.
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Out of Stock Items:
In the rare event that an item you ordered is out of stock, we will notify you as soon as possible and issue a refund for the out-of-stock item.
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Non-Refundable Items:
Please note that certain items, such as Final sale items or items purchased with a discount code, are not eligible for refunds unless they are damaged or defective.
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How to Request a Refund:
To request a refund, please contact our customer service team AlaskasteppaCC@gmail.com with your order number and details of the issue. Our team will review your request and respond within 24 to 48 hours.
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Refund Processing:
Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
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Contact Us:
If you have any questions about our refund policy, please contact us at AlaskasteppaCC@gmail.com . We are here to assist you and ensure that you have a positive shopping experience.
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REFUND POLICY